The 65-level Auroura Towers, built for long-term residential in 2004 but converted to an Oaks Hotels serviced apartment complex, was designed with five large conventional lifts stopping all stations.
Problems with high traffic and extended wait times during peak periods were exacerbated by poor reliability from overuse, verging on disastrous when one or more lifts needed repairs or maintenance.
By 2018, Auroura Towers body corporate had had enough. It sent out an SOS to Innovative Lift Consulting Pty Ltd, asking it to carry out a detailed independent audit, undertake building lift system computer modelling and prepare viable lift upgrade proposals.
Innovative Lift Consulting’s Bryan Fulcher says the modelling found four lifts using destination control systems would deliver far superior performance and reliability to five lifts under a conventional stopping all stations system. Destination lifts cluster floors; instead of a lift going to level 2 and then 65, the lift goes to floor 2, 5, 10 and 25 and another lift goes to 45, 50 and 65. Panels direct lift users to the right lift for their floor.
Auroura Tower body corporate chair Phil says he had worked with Innovative Lift Consulting in another building and the success of that project gave him confidence to engaging again for Auroura Towers.
One standout element of the partnership with ILC was being able to work together effectively with the body corporate to overcome hurdles to achieve constructive outcomes, Phil said, adding that the ILC team and the follow up had been “excellent”. “I just met with one of their competitors and there was no comparison,” Phil says.
Auroura Towers body corporate engaged ILC to prepare documents, undertake a tender, evaluate, make recommendations, present draft contracts and voting options for the annual meeting and to attend the annual meeting to answer questions.
Three of the five lifts had been converted by KONE Elevators as at July 2024 with the two remaining to be converted one at a time by November.
To find out more, contact Bryan on M 0417 784 245 or E bfulcher@ilcpl.com.au
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